| At Royal Caribbean Cruises Ltd. (RCCL), we
are committed to protecting your personal information that
you share with us through the Internet.
This statement sets forth our privacy policy regarding information
you provide to us through the use of our Web site. This statement
also provides you with information on how to prevent your
personal information from being collected or shared when you
visit our web site, respond to our web-based promotions or
send us an e-mail.
The Information We Gather
We collect information about you through two principal means:
through technology (for example IP addresses and cookies)
and through your voluntary submission of information.
Non-personally Identifiable Information
Using technology, our sites can collect information about
the type of browser you are using, your operating system and
your IP address information using technology. An IP address
is a number that is automatically assigned to your computer
and is recognised by web technology whenever you are surfing
the Internet. None of this information is considered personally
identifiable information. As technology evolves, additional
methods of information gathering may be used such as "pixel
tags" (also known as "web beacons" and "clear
gifs").
We also use cookies and other technologies to collect non-personally
identifiable information for a variety of purposes, such as
to improve the design and content of our website and to enable
us to provide a more personalised experience when you browse
the Internet. Most industry-standard web browsers have an
option that allows you to turn off all cookies or have your
computer inform you each time that a request to place a cookie
is being made. If you turn cookies off (or refuse to accept
a request to place a cookie), you may not have access to some
features on our web sites and some of our services, such as
purchasing a cruise or being automatically recognised as a
loyalty member, may not function properly.
We may provide aggregate non-personally identifiable information
to third parties (such as marketers, ad server companies and
advertisers) that make use of general customer data. We may
also share that information with concessionaires aboard our
vessels and other third parties.
RCCL is not liable for information that is inaccurate due
to technical defects in software used on our web sites, whether
induced by our systems or by software provided by third parties.
Personally Identifiable Information
You can use the majority of our web sites without being required
to divulge any personally identifiable information to us.
To participate in or use some of the activities available
on our sites (such as purchasing a cruise or entering a contest
or contacting us) you may be required to provide certain personally
identifiable information (such as your name and e-mail address).
In addition, in connection with some activities, such as purchasing
a cruise, we collect additional personally identifiable information
such as your date of birth, street and billing address and
credit card number.
When corresponding with you via e-mail, we may use a variety
of technologies, such as "clear gifs" or "web
beacons", to let us know, among other things, whether
you received and opened our e-mail. The clear gif included
in the e-mail may establish a cookie on your system that further
allows us to tailor information to fit your personal interests.
RCCL will not trade, sell or share such personally identifiable
information for use by any third parties unless we have informed
you, been authorised by you or are required by law to do so.
In addition, such personally identifiable information shall
not be disclosed to third parties unless we have informed
you, been authorised by you or are required by law to do so.
The term "third parties" does not include any subsidiaries
or affiliates of RCCL, service providers or vendors acting
on RCCL's behalf or travel agents or the purchaser of substantially
all of the assets of RCCL or a subsidiary or affiliate of
RCCL. Our policy is to require that third parties keep that
information confidential. We reserve the right to disclose
personally identifiable information, without notice, if we
believe that such action is necessary to defend and protect
the rights or property of RCCL and its family of web sites
or to protect the personal safety of users of RCCL, its web
sites or the public.
Your credit card number is used to process your request
for products or services and will not be shared with third
parties that are not involved with the transaction.
How We Use The Information Gathered
We use the information that you share with us for these purposes:
- To provide the products, services or membership benefits
you request;
- To improve the content of our site and enhance your cruise
planning experience;
- To ensure proper billing;
- To measure consumer demand or interest in various offerings;
and For marketing and promotional purposes, including to
provide you with information about products and services
offered by Royal Caribbean and its subsidiaries and affiliates.
How Do I Tell Royal Caribbean That I Don't Want
to Be Contacted or Change My Personally Identifiable Information?
Our web sites sometimes provide you the opportunity
to opt-in to receive communications from us at the point where
we request information from you. You always have the option
of removing your name from our e-mail mailing list(s) so that
you will not receive further e-mail promotional communications
from us. In order to ensure immediate removal from any list,
it is best to follow the specific instructions outlined within
the communications you receive from us since we operated numerous
sites and e-mail lists. If you are unable to complete the
process indicated in such communications, send us an e-mail.
Links and Third Parties
Our web sites often provide links to resources that we believe
may be useful. These links will lead you to web sites operated
by third parties that operate under different privacy policies.
We encourage you to review those privacy policies, as we have
no control over information you may submit to those third
parties.
Our web sites may use third parties, such as ad server companies,
to present or serve advertisements that you may see on our
web site. Our web sites may also include advertisements placed
by third parties. Our privacy policy does not cover any information
collected by those third parties nor does it cover how they
may use such information.
How Do We Protect Your Information?
Security for all personally identifiable information is extremely
important to us. To prevent unauthorised access, maintain
data accuracy and ensure the correct usage of information,
we monitor and adjust our physical, electronic and managerial
procedures to safeguard and secure the information we collect
online.
Unfortunately, we cannot guarantee that data transmitted
over the Internet will always be secure. As a result, while
we strive to protect your personally identifiable information,
we cannot ensure or warrant the security of any information
you transmit to us or from our online products and services
and you do so at your own risk. Upon receipt of your transmission,
we strive to ensure the security of that information in our
systems.
What About Children Under the Age of 13?
None of our web sites are targeted at children (minors under
thirteen years of age) and we do not knowingly collect personally
identifiable information from children who have not obtained
parental consent.
Privacy Policy Updates
By using our web sites, you signify your acceptance of this
Privacy Policy. RCCL reserves the right to modify, alter or
otherwise update this policy at any time. Visitors are encouraged
to review this policy from time to time to stay abreast of
any changes. Your continued use of our web sites following
the posting of any changes to this policy means you accept
those changes.
Questions or Comments?
If you have any further questions or comments regarding our
Privacy Policy, please send us an
e-mail with your questions or comments.
This privacy policy was last modified on May 14, 2003.
Copyrights
Unless otherwise expressly noted, all materials, including
images, illustrations, designs, icons, photographs, appearing
anywhere on a Royal Caribbean Cruises Ltd., Celebrity Cruises
Inc. or their affiliates (collectively the "Company")
Internet sites are protected by worldwide copyright laws and
treaty provisions. (All such Internet web sites shall be referred
to as "Company Web Sites.") The copyright on such
materials is held by the company or by the original creator
of the materials. None of the materials may be copied, reproduced,
displayed, modified, published, uploaded, posted, transmitted,
or distributed in any form or by any means other than as described
in the Linking Policy section or with Royal Caribbean Cruises
Ltd.'s prior written permission. All rights not expressly
granted herein are reserved. Any unauthorised use of the materials
appearing on Company Web Sites may violate copyright, trademark
and other applicable laws and could result in criminal or
civil penalties. |